Room Attendant (Part Time)Grand Geneva Resort & SpaLake Geneva, WI
A property of: Marcus Hotels and Resorts
This Job Post is no longer active

In less than 2 minutes, get your
Personal Score for every job

Good Match
Highly Competitive
Good Fit

Job Description

Position Purpose: Responsible for the efficient and orderly cleaning and servicing of all assigned guest rooms as prescribed by the Executive Housekeeper; general cleaning one guest room per day and any other special assignments.

Essential Functions:
- Ensure prompt and courteous service to guests while making sure all guest experiences are distinctively superior.
- Service all stay-over rooms, changing sheets/pillows slips daily and replenishing towels/amenities as needed.
- Clean all check-out (vacant/dirty) rooms thoroughly, paying close attention to details and changing sheets/pillow slips. Replenish towels and amenities.
- Visually inspect room for cleanliness and appearance and signify completion for room.
- Clean bathtub, toilet, sink, walls, mirrors, tiles, counter, and floor surfaces.
- Dust all furniture, pictures, drawers, window ledges and shelves thoroughly.
- Makes up rollaway beds and cribs in a vacated room and notifies house attendants for them to be properly stored.
- Vacuum entire room thoroughly; Empty all trash, replacing trash liners if applicable; Replenish amenities, linens and supplies in guest room; Ensure neat and organized housekeeping closet on the assigned guest floor.
- Sign for room keys and obtain housekeeping cart; Restock housekeeping cart for the following day.
- Respond quickly and efficiently to all guest requests; Practice chemical safety rules and follows procedures for needles and other hazardous materials.
- Report all suspicious persons, activities or hazardous conditions to the Security Department; Turn in all items found in employees working area to Hotel Lost and Found department.
- Maintain high standards of guest relations when in contact with the guest, and assist with extra towels, soap, shampoo, lotion, note pads, etc., when requested.
- Hand over any item left in a check-out room to the Lost and Found Department in bag with proper tag; Complete special projects as assigned; Other duties as assigned by Supervisor.

Position Requirements:
- High school education or equivalent.
- Prior cleaning experience in a full service hotel environment is preferred.
- Must be able to speak and understand the English language.
- Pleasant personality, team-oriented and enjoy working with and serving people; good cleaning skills.
- Flexible availability required including but not limited to nights, weekends and holidays.

Reporting Relationship Floor Supervisor and Director of Housekeeping
Exemption Status Non ' Exempt
Note This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Grand Geneva Resort is an Equal Opportunity Employer

Job Requirements

See Job Description

Job Details

Entry level

About this location

room Count:
location Type:


Company Discounts
Dental Benefits
Disability Insurance
Flexible Spending Account (FSA)
Health Insurance Benefits
Life Insurance
Paid Holidays
Vision Benefits
Similar Jobs: 10

Similar Jobs: 10

Room Attendant (part time)  
DoubleTree by Hilton Hotel Charlotte
Charlotte, NC
3 weeks ago
Housekeeper/Room Attendant (Part Time) - Hampton Inn Salisbury  
Hampton Inn Salisbury
Salisbury, NC
2 weeks ago
Housekeeper/Room Attendant (Part Time) - Hampton Inn Indianapolis/Castleton  
Hampton Inn Indianapolis-NE/Castleton
Indianapolis, IN
1 week ago
Housekeeper/Room Attendant (Part Time) - Homewood Suites Jackson Hole, WY  
Homewood Suites by Hilton Jackson Hole
Jackson Hole, WY
3 weeks ago
Housekeeper/Room Attendant (Part Time) - Hampton Inn Scranton/Montage Mtn.  
Hampton Inn Scranton at Montage Mountain
Scranton, PA
1 week ago
Housekeeper/Room Attendant (Part Time) - Hilton Garden Inn Hattiesburg  
Hilton Garden Inn Hattiesburg
Hattiesburg, MS
4 days ago
Housekeeper/Room Attendant (Part Time) - Hampton Inn Charleston Historic  
Hampton Inn Charleston-Historic District
Charleston, SC
1 day ago
Grand Geneva Resort & Spa
Imagine a retreat away from all the noise of everyday life. Situated on
1,300 acres in the woodlands of Lake Geneva, Wisconsin, Grand
Geneva Resort & Spa offers a variety of adventures one cashow more
show more
Address7036 Grand Geneva Way, Lake Geneva, WI, 53147 View map
Property typeHotel 
room Count251-500 
location TypeResort 

People (2)

STEVE MARTINVice President of Human ResourcesMartin has over 20 years of human resources and hospitality industry experience. He joined The Marcus Corporation in 2000 as Corporate Human Resources Director of the company’s former Baymont Inns & Suites limited-service lodging division. During his career with the company he served as the Director of Human Resources for the Hilton Milwaukee and held several human resources roles for The Marcus Corporation including Director of Benefits and most recently, Assistant Corporate Director of Human Resources. Prior to joining The Marcus Corporation, Martin worked for Hyatt Hotels & Resorts, Radisson Hotels and Embassy Suites. Martin is a member of the Society for Human Resources Management (SHRM) and holds the Senior Professional in Human Resources (SPHR) designation from the HR Certification Institute. He graduated with a bachelor’s degree in hospitality, restaurant and institution management from Iowa State University.
MICHAEL SWASEYSenior Vice President of OperationsSwasey joined Marcus Hotels & Resorts in 2015, having most recently served as Vice President of Hotel Operations for Alena Hospitality, based in Orlando, FL. His prior experience includes serving as Vice President of Asset Management for Inland American Lodging Management, L.L.C. (now Xenia REIT) in Orlando, FL, and serving in operations roles for B.F. Saul Company – Hospitality Group, Bethesda, MD.; Legacy Hospitality, Inc., Albuquerque, NM.; InterContinental Hotel Group, Atlanta, GA, and Sage Hospitality, Denver, CO. Swasey graduated with a bachelor’s degree from Brigham Young University in Provo, Utah and holds a master’s degree from the University of Utah in Salt Lake City. He serves on the American Hotel & Lodging Association Food & Beverage Committee and is a member of HAMA (Hospitality Asset Managers Association). Swasey is an avid college football fan, speaks fluent Spanish and loves to travel to Latin America. He spends his time volunteering as a Career Coach for Pathfinders, an after-school program that helps students develop a successful future. He is also actively involved with his congregation’s youth program.

Culture (3)

VOLUNTEER EFFORTSThe Marcus Corporation and Marcus Hotels invests in our communities with contributions of time and leadership. Last year alone, we contributed more than 28,000 hours of volunteer time. Company executives have also helped raise millions of dollars and set strategic paths for success for several local nonprofit and civic organizations including but not limited to United Way, Variety the Children’s Charity, and the United Performing Arts Fund. In addition, Marcus Hotels & Resorts recognizes associates each year for their dedication to serve their community and make a difference in the lives of others through the Ben Marcus Humanitarian Award.
THE PINK ROOMIn 2010, three employees at the InterContinental Milwaukee wanted to do something to support the fight against breast cancer. The women came up with the idea of The Pink Room - special pink rooms, complete with pink accents throughout, themed artwork, special amenities and laptops for each guest to share their personal story. When booking one of these two special rooms, guests can "fight cancer in their sleep," as a portion of the proceeds are donated to ABCD: After Breast Cancer Diagnosis.
SOCIAL RESPONSIBILITYMarcus has a long-standing tradition of giving to its communities, a tradition we are happy to uphold to this day. We focus our support on six major areas of giving: 1) job creation and economic impact; 2) local arts and culture; 3) education; 4) health; 5) conservation and history; and 6) community development and social needs. We believe in contributing to the local economy and supporting the communities in which we work and live. In terms of economic impact, we have more than 7,200 associates nationwide and make tax contributions of more than $25 million to area economies. Our care and concern goes beyond traditional contributions. We assist organizations that are strategically aligned with our philanthropic efforts through more than $1 million worth of gift certificates each year and matching funds through programs at our local hotels and restaurants. We support associates in special ways during times of extraordinary care and need. We have facilitated creative partnerships. For example, we partner with industry Helms Briscoe to give more than $50,000 last year to HB Cares, in support of United Way, Clean the World, Childhood Leukemia Foundation and Special Olympics. The Marcus Foundation provides funding of $100,000 every two years for the Marcus Architectural Prize, in conjunction with the University of Wisconsin- Milwaukee School of Architecture and Urban Planning.
Company Logo
This property is managed by
Marcus Hotels and Resorts