Office Administrative AssistantEmbassy Suites by Hilton, The Woodlands Hughes LandingThe Woodlands, TX
A property of: CoralTree Hospitality Group LLC
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Job Description

Job Overview

You will provide outstanding clerical and administrative support including: computer input, filing, answering telephones, printing reports, paying invoices, maintaining files and department records. You may provide administrative support to other key executives or departments as needed.

Essential Functions

  • Enthusiastically maintain positive guest relations at all times. Resolve guest complaints quickly, ensuring guest satisfaction
  • Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home
  • Authentically greet all individuals arriving at executive offices and assist with their needs
  • Meticulously maintain appointment calendar as necessary
  • Assist with basic accounting needs, including invoices.
  • Retrieve and distribute departmental mail and distribute documents to appropriate personnel
  • Maintain confidentiality and security of specified hotel information, correspondence, reports and files

Job Requirements


  • Passion: Strong customer service focus to ensure the best guest experience
  • Skills: Proficient in Microsoft Office products such as Word, Excel and Publisher
  • Strengths: Enjoy multi-tasking while having an impeccable eye for detail to ensure accuracy and efficiency
  • Experience: Two years of successfully performing administrative duties, in a hotel setting preferred.
  • Communication: Excellent verbal and written communication
A qualified applicant is a "people person" who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring attention to detail.

Property Introduction

Our hotel is sits next to Lake Woodlands under 10 minutes from many corporate offices near Hughes Landing. Several restaurants are a five-minute walk away. The Woodlands Mall, I-45, and outdoor concerts at the Cynthia Woods Michell Pavilion are all about a mile away. Take a dip in our infinity pool with lake views.

Company Introduction

Our team members are the true soul of our company.  We think differently.  About travel, but also about the ways in which we deliver on our promise to engage, delight, awaken and challenge our team members as well as our guests.  We are deeply committed to the foundation of core values that molds our interactions with everyone we encounter - our guests, our clients, our team and our communities.  We create engaging, impactful environments that connect people and place, awaken the spirit, and allow team members with talent, integrity and heart to thrive.  We believe our team members are the true soul of our company.  We invite you to join us on this journey.

Job Details

Mid level

About this location

room Count:
location Type:




401(K) Matching
Adoption Assistance
Commuter Benefits
Dental Benefits
Family Medical Leave
Health Insurance Benefits
Hotel Discounts
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Embassy Suites by Hilton, The Woodlands Hughes Landing
Hughes Landing is a 66-acre upscale mixed-used development within
The Woodlands community on the shore of Lake Woodlands. A vibrant
mix of shopping, entertainment, dining and business headqshow more
show more
Address1855 Hughes Landing Blvd,, The Woodlands,, TX, 77381, View map
Property typeHotel 
room Count101-250 
location TypeUrban 

People (1)

Tom LuersenPresidentTom provides executive leadership for CoralTree Hospitality Group and previously was the Chief Operating Officer of the Two Roads Hospitality/Destination Hotels portfolio. A 20-year veteran of Two Roads, Tom held multiple operations titles with the company. He started with Two Roads in 1998 at Sunriver Resort in Oregon where he was Managing Director. He previously held senior resort and hospitality executive positions with The Woodlands Corporation in Texas, where he oversaw the hospitality division including resorts, hotels, corporate conference centers and club operations, along with master planning the 36,000-acre community. Tom also has held various executive and leadership roles with Busch Properties, operating and expanding hospitality, golf, club and condominium developments. After graduating from college, where he was managing restaurants in Miami, Tom joined Gaylord Hotels in Nashville, Tenn., and held an executive-level role in management for the original Opryland Hotel. Tom is an active member of the American Hotel & Lodging Resort Resort Committee, the Urban Land Institute and is the founder and board member of The Wonderland Express, a non-profit organization that provide memorable holiday experiences to economically challenged and at-risk families in Central Oregon. He is a two-term past Chairman and Board Member of the Oregon Tourism Commission and the Cascade Culinary Institute. Tom received his Bachelor of Science degree from Florida International University.

Culture (2)

EmpowermentWe encourage thoughtful risk taking
IntegrityWe do the right thing
Company Logo
This property is managed by
CoralTree Hospitality Group LLC