Hotel General ManagerHoliday Inn Express & Suites Albany Airport - Wolf RoadAlbany, NY
A property of: Tri City Hotels Management IncPosted 4 weeks ago

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Job Description

We are looking for an experienced Hotel General Manager to oversee the daily operations of our 131 rooms Holiday Inn Express, Located at 16 Wolf Road, Albany, NY, IHG  hotel as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business. It is important for the hotel manager to be involved in all aspects of the hotel operations. You will be just as responsible for dealing with complaints as for strategizing and preparing reports. You will be a key person of reference for employees and clients as well as external vendors. The Hotel General manager must be able to guide the employees to work as a well-functioning team. The ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation. The goal is to enhance customer dedication and expand our clientele by strengthening our hotel’s reputation. 

Job Requirements

  • Hotel General Manager is responsible to manage day-to-day operations of the hotel. Plan and prioritize work, communicate goals, schedule/assign work and follow through. Monitors the performance of the hotel through verification and analysis of guest satisfaction systems and financial reports.
  • Develops accurate and aggressive long and short-range financial objectives consistent with the Company's direction. Prepares financial reports for management that clearly explain operational effectiveness, trends and variances.
  • Hotel General Manager actively participates in revenue, rates and occupancy management discussions and strategy. Make strategic judgments and implement changes daily to optimize room revenues and achieve RevPAR goals.
  • Hotel General Manager establishes and maintains a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations.
  • Ensure the development and implementation of programs that foster a positive work environment and associate retention e.g. onboarding, staff training & development, inter-departmental communication, daily stand up meeting, associate rewards & recognition, harassment-free workplace, etc.
  • Hotel General Manager executes marketing, sales, and operational activities, producing results that meet or exceed the hotel’s business plan and ROI. Implement the company’s procedures to control labor cost and CPOR in all areas of operations.
  • Ensures good safety practices of employees and guests, assisting in the maintenance of proper safety, emergency and security procedures.
  • Hotel General Manager implements and maintains applicable preventive maintenance programs to protect the physical assets of the hotel.
  • Implements and maintains effective open-door communication system that crosses departmental lines in order to reach all employees.
  • Hotel General Manager understands the government regulations affecting hotel’s operations, ensuring hotel is operated in compliance with all applicable laws, ordinances, regulations, and requirements of any federal, state or municipal authority.
  • Hotel General Manager deals with the general public, customers, employees, government officials with tact and courtesy.
  • Perform other duties as assigned by the management

Job Details

Senior level

About this location

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Holiday Inn Express & Suites Albany Airport - Wolf Road
Welcome to the new Holiday Inn Express and Suites Albany, NY.
Albany’s newest and most modern Holiday Inn Express and Suites Hotel
is nestled in the center of Albany County and located on Wshow more
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Address16 Wolf Road, Albany, NY, 12205 View map
Property typeHotel 
room Count51-100 
location TypeSuburban 
Company Logo
This property is managed by
Tri City Hotels Management Inc