General Manager - HotelHoliday Inn Express Plainfield/Indianapolis AirportPlainfield, IN
A property of: Dora Hospitality
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Job Description

Dora Hospitality Group is seeking a General Manager to lead the operations and full renovation of the Holiday Inn Express Plainfield. We are highly interested in those candidates with former IHG brand experience, as well as candidates with previous PIP experience, as the property will be undergoing a full PIP this Winter 2021. 

This role is suited for a strong operator with a positive and collaborative mindset. We rely on the GM to ensure superior service, provide continuous staff development, elevate product quality, and drive hotel performance, thus maximizing profits. DHG General Managers demonstrate and promote 100% commitment to providing superlative experiences for our guests and team members. The ideal candidate is an impact player and energetic relationship builder. They drive results by shaping talent, enhancing team and operational performances, all while strengthening collaboration to ensure business objectives are met or exceeded. 

Job Requirements

The General Manager is responsible for managing the day to day operations of the hotel in line with Dora Hospitality’s philosophies and vision. In accordance with the operational plans, sales plans, and budgets for the property, the General Manager should staff appropriately, monitor performance, and maximize revenues, all while achieving utmost satisfaction for our guests. 

General Managers are to achieve total guest satisfaction by ensuring product quality standards are met in all hotel areas with regards to appearance, maintenance, and cleanliness. General Managers should do daily property walks and room inspections to monitor performance in accordance with these company guidelines. Preventative maintenance programs should be in place to protect the physical assets of the hotel.

General Managers will comply with and advise staff of formal policies and procedures, initiate salary, disciplinary, or other human resource related actions, and ensure a safe and secure environment for their guests, employees, and hotel assets. As leaders of our properties, they should be committed to promoting teamwork and quality service through daily communication and coordination with staff members and corporate office contacts. By establishing performance goals and providing regular feedback to employees, General Managers will ensure all staff members are properly trained and have the tools and equipment to effectively carry out their job functions. 

The financial responsibilities of the General Manager are to meet or exceed budgeted room revenue and gross operating profit (GOP) for each measured period. A great General Manager will anticipate market shift and leverage relationships with outside contacts to achieve these goals. By developing and monitoring the financial, operational, sales, and budget plans for the property, General Managers can control labor costs and expenses and in return maximize room revenues.

Job Details

Mid level
Full-time
Bonus Plan

About this location

class:
Midscale
room Count:
51-100
location Type:
Airport

Values

Accountability
Accuracy
Customer Service
Family
Passion
Teamwork
Wow Factor

Perks

401(K)
Flexible Work Schedule
Health Insurance Benefits
Paid Holidays
Paid Sick Days
Paid Time Off
Performance Bonus
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Holiday Inn Express Plainfield/Indianapolis Airport
Limited Service hotel off I-70 next to Indianapolis Airportshow more
Address6296 Cambridge Way, Plainfield, IN, 46168 View map
Property typeHotel 
classMidscale 
room Count51-100 
location TypeAirport 

People (4)

Lindsay RandolphRegional Director of OperationsAs Regional Director of Operations, Lindsay (second from left) has over 20 years of Hospitality experience working with several different brands from Hilton, Marriott, IHG, Wyndham and CHOICE. Her experience encompasses all Brand-Types of hotels, as she has held General Manager and various corporate positions with several worldwide brands throughout her career. She has gained experience in working with Corporate Brands, and Independently Owned and Operated Management Companies throughout the United States and Canada. Her vast knowledge is demonstrated through specifically focused goals and streamlining operational processes to produce financially successful hotels. Lindsay has extensive experience opening new builds as well as the renovation and brand conversions of existing properties. With continued efforts in promoting a culture of excellence, Lindsay works closely with each assigned location to ensure that our guests feel valued and receive the highest quality of service.
Laura StewartDirector of Human ResourcesLaura Stewart is the Director of Human Resources for Dora Hospitality. Laura joined DHG in 2011—bringing 15 years of experience in human resource development, compensation and benefits, compliance, recruiting, and training development. Before joining Dora Hospitality, she worked for Menards, the third largest home improvement chain in the United States; the location she worked within was one of the company’s top volume stores. A graduate from Indiana State University, Laura holds a Bachelor of Science degree in Human Resource Development. She also holds a Certificate for Human Resource Management from Ivy Tech Community College. During her tenure in HR, Laura has developed and implemented valuable policies, training, and state employee handbooks. Always striving for excellence, Laura welcomes the challenges of her diverse responsibilities, and is excited to continue making Dora Hospitality a premier company to work for.
Jerry Eggleton, CHAVice President of OperationsJerry (center) has been in the hospitality business for over 30 years, beginning with his first job as a night auditor and guest service associate after high school and during college. After serving as the General Manager of several hotel locations, Jerry moved into portfolio leadership positions, where for the past 25 years he worked for a variety of large and small firms focused on ownership/management, development, renovations, new construction, and third party management. During his tenure, Jerry has worked with nearly every brand system in the hotel industry, including independent hotels. He has also been a Certified Hotel Administrator for 25 years. Jerry's experience includes over 30 new construction openings and portfolio management of nearly 200 hotels for ownership and management company groups throughout the country. Prior to joining Dora Hospitality in 2013, Jerry served in portfolio leadership positions with Pillar Hotels and Resorts, Buffalo Lodging, and SJB Management, among others. Jerry holds a Bachelor of Science degree in Marketing from Franklin University. He has served on several boards and committees with the Ohio Hotel and Lodging Association as well as other Associations around the country during his expansive career.
Vince DoraPresidentVincent J Dora graduated from the University of Hawaii-Manoa with a degree in Hospitality Management. Vincent began his career working in several big resorts in Hawaii, including the Sheraton Princeville, Doubletree Waikiki, and the Hilton Hawaiian Village. Since joining Dora Hospitality in 2007 Vince has implemented several new practices and standards within Dora Hospitality to update its systems and controls. Vincent now acts as the President of Dora Hospitality. He has overseen the development, construction, opening, and operations of 10 brand new hotels and added 3 existing hotels to the management company portfolio. Vincent has personally been awarded several awards during his time with Dora Hospitality, as well as accepted numerous awards on behalf of the hotels in the portfolio. These awards include; Torchbearer (IHG), Quality Excellence (IHG), New Development Design Award (IHG), Circle of Excellence (Hilton), Platinum Award (Choice), Gold Award (Choice), Developer of the Year Award for Choice Hotels, and Hotel Management Young Professionals Thirty Under 30.

Culture (2)

Dora Hospitality Gives BackEach holiday season Dora Hospitality allots money for each hotel to give back to the local community. "We donated our funds to the local Walmart to pay towards the store's layaway. The ladies in the department were very appreciative." - Janet, HGI Fishers GM "The Candlewood Suites Bismarck donated to the F5 Project. This project is working to change the lies of prisoners while in confinement and prepare them to break the cycle of crime." - Danielle, General Manager These are just a few!
Our MissionThe Dora Hospitality Group is passionate about advancing a reputation of excellence. We are committed to maximizing asset value for our clients, from the earliest stages of new hotel development, to the transitional process of receivership. Our depth of management experience and individualized attention to each hotel is what separates Dora Hospitality from other management companies.
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This property is managed by
Dora Hospitality