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General Manager - HotelMargaritaville Beach Hotel Jacksonville BeachJacksonville Beach, FL
A property of: Elite Hospitality
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Job Description

 We are looking for an experienced Hotel General Manager to oversee the daily operations of our 202 room hotel as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business. It is important for the hotel manager to be involved in all aspects of the hotel operations. You will be just as responsible for dealing with complaints as for strategizing and preparing reports. You will be a key person of reference for employees and clients as well as external vendors. The hotel manager must be able to guide the employees to work as a well-functioning team. The ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation. The goal is to enhance customer dedication and expand our clientele by strengthening our hotel’s reputation.

Responsibilities

  • Supervise work at all levels (front desk, room attendants, office employees etc.) and set clear objectives
  • Plan activities and allocate responsibilities to achieve the most efficient operating model
  • Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
  • Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
  • Deal with maintenance issues, shortages in staff or equipment
  • Inspect facilities regularly and enforce strict compliance with health and safety standards

Skills

  • Proven experience as Hotel Manager or relevant role
  • Fluency in English; knowledge of other languages is a plus
  • Understanding of all hotel management best practices and relevant laws and guidelines
  • Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage
  • Excellent customer service skills as well as a business mindset
  • Demonstrable aptitude in decision-making and problem-solving
  • Reliable with an ability to multi-task and work well under pressure
  • Outstanding leadership skills and a great attention to detail

Job Requirements

  •  A minimum of 3 years’ experience in hotel management, general manager role.
  • Strong understanding of hotel management best practices and data entry software.
  • Outstanding interpersonal communication and customer service skills.
  • Exceptional leadership abilities with great attention to detail.

Job Details

Senior level
Full-time
Bonus Plan

About this location

class:
Upscale
room Count:
101-250
location Type:
Urban
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Margaritaville Beach Hotel Jacksonville Beach
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Address715 1st Street North, Jacksonville Beach, FL, 32250 View map
Company Logo
This property is managed by
Elite Hospitality