General ManagerHampton Inn Eau ClaireEau Claire, WI
A property of: Pyramid Hotel GroupPosted 2 weeks ago

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Job Description


Pyramid Hotel Group is fast growing leader in hotel management and seeks a strong, experienced leader to grow along with our company, and to be a part of the culture that puts its people first.

We are currently seeking a dynamic General Manager for one of the newest hotels to join the Pyramid Family, the Hampton Inn and Suites Eau Claire which hotel boasts 105 guest rooms and suites!

This is a highly empowering position requiring high energy and the ability to motivate, cultivate and mentor high performance teams devoted to achieving the highest standards of guest satisfaction and exceptional service. We value forward thinking, progressive and creative personalities. We provide the resources, you provide the leadership, inspiration and results.

The General Manager has overall responsibility for the successful operation of the hotel and for meeting or exceeding its financial objectives.

The General Manager:
  • Directs the total operation of the hotel to maintain established cost and quality standards
  • Drives associate experience - meets or exceeds employee satisfaction benchmarks
  • Achieves guests" satisfaction goals and ensures maintenance and security of the hotel's physical assets
  • Develops and updates the business plan for the hotel and monitors financial performance
  • Drives Revpar, Revpar index and Revenue per guest
  • Administers company policy and procedures
  • Assures staff are recruited, selected, trained, counseled and rewarded to maintain performance standards while "providing service beyond expectations"
  • Hands on leadership of team
  • Drives GOP, Flow thru and NOI per key


  • College degree in Hotel Restaurant Management, Accounting/Finance or Business
  • Proven record as a successful leader as a General Manager showing results of profits in sales and hotel operations.
  • Must have at least 1-3 years of Hotel General Manager experience.
  • Sales experience desired
  • Market experience preferred.

  • PI134471145

    Job Requirements

    Please refer to the Job Description

    Job Details

    Senior level

    About this location

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    location Type:


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    Hampton Inn Eau Claire
    Hampton Inn Eau Claireshow more
    Address2622 Craig Road, Eau Claire, WI, 54701 View map
    Property typeHotel 
    room Count101-250 
    location TypeSuburban 

    People (3)

    Warren FieldsChief Investment OfficerWarren Fields has over two decades of experience in all facets of hospitality finance, acquisitions, and operations. As Chief Investment Officer and founding partner of Pyramid, Mr. Fields has overseen the growth of Pyramid’s portfolio to its current levels of hotels through development, acquisitions, third-party management, and asset management for over 15 years. He is responsible for all aspects of business development, fundraising, acquisitions, and new investment opportunities. Mr. Fields began his career with Beacon Hotel Corporation, a predecessor company to Promus, where he served as Vice President of Development for Guest Quarters Suites, and later DoubleTree. He returned to Boston in 1999 to form Pyramid.
    James DinaPrincipal Chief Operating OfficerRichard Kelleher, Principal Chief Executive Officer James Dina, Principal Chief Operating Officer Warren Fields Chief Investment Officer James Dina brings more than 25 years of hospitality management to Pyramid as Chief Operating Officer. His accomplishments include the leadership of two company mergers, the acquisition of the CNL portfolio into Pyramid’s platform, and the brand conversion and management transition of more than 200 hotels. Mr. Dina began his hospitality career in Food and Beverage with the Sheraton and Westin Hotel corporations. In 1988, he joined Guest Quarters Suites Hotels which later merged with DoubleTree Hotels. As part of DoubleTree, Mr. Dina led the merger and integration of Red Lion and DoubleTree Hotels as well as Promus and the DoubleTree hotels and became the Vice President of Pacific Northwest Operations. Mr. Dina was later appointed Chief Operating Officer of Red Lion Hotels. In 2000, Mr. Dina joined his colleagues, Richard Kelleher and Warren Fields, at Pyramid. Mr. Dina is responsible for company operations and maximizing performance of Pyramid’s portfolio. In 2000, Mr. Dina joined his colleagues, Richard Kelleher and Warren Fields, at Pyramid. Mr. Dina is responsible for company operations and maximizing performance of Pyramid’s portfolio.
    Richard KelleherPrincipal Chief Executive OfficerRichard Kelleher is one of the hospitality industry’s most dynamic and accomplished executives. For over 30 years he has built and led strong, diverse teams in the development and management of leading hotel organizations. In 1983, following an early career in consulting, Mr. Kelleher co-founded Beacon Hotel Corporation, a Boston-based hotel development and management firm that grew to 40 hotels in four years. He further directed the company’s growth through acquisition of Guest Quarters Suites Hotels, Pickett Suite Hotels, and DoubleTree Hotels Corporation. The newly formed company was renamed DoubleTree Hotels Corporation, and Mr. Kelleher was named president and Chief Executive Officer. Subsequently, DoubleTree merged with the Promus Hotel Corporation and continued to grow and manage the following brands: Embassy Suites, Red Lion Hotels, Hampton Inn and Suites, Club hotels by DoubleTree, Homewood Suites, Harrison Conference Centers, and RFS Hotels. Mr. Kelleher was named president and Chief operating Officer of the newly formed Promus Hotel Corporation. Under his leadership, Promus expanded to 1,250 hotels, including the acquisition of over $5 billion in hotel companies and real estate. At Promus, Mr. Kelleher and his senior team raised over $7 billion in debt and over $700 million through equity offerings. In 1999, Mr. Kelleher returned to Boston to form Pyramid Advisors Limited Partnership. In 2007, he served as Chairman of the Legacy Hotel REIT, the largest Canadian hotel REIT, where he led the sale of the company for $2.5 billion, at a 20% premium for the shareholders.

    Culture (1)

    Pyramid Hotel GroupPyramid Hotel Group is committed to being the best, most desirable employer in the industry. To achieve this goal, we recognize the importance of providing respect, support and rewards to all of our people. We seek motivated and enthusiastic team players to join Pyramid Hotel Group who believe in these same values. Passionate People. Proven Results
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    Pyramid Hotel Group