Front Office ManagerFour Points San RafaelSan Rafael, CA
A property of: Twenty Four Seven Hotels
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Job Description

Our Four Points San Rafaelis currently seeking an experienced hospitality professional to lead the property leadership team as a Front Office Manager. As the Front Office Manager, you will help us craft inspired workplaces that enable our Associates to deliver kick-ass guest experiences and maximize investor returns! This could be the perfect opportunity to advance your career with a growing and exciting hotel management company!

Responsibilities will include:

* Management of day to day Front Office and Night Audit Operations

* Ability to maintain guest confidence through prompt and courteous communication with guests and associates

* Execute highest quality of service to guests at all times

* Complete scheduling for the department(s)

* Assist in managing aspects of P&L by controlling costs and achieving budgeted CPOR

* Monitor labor productivity

* Participate in property MOD Program as needed

* Train department in all duties and empowerment needed to reach top performance levels

* Support the sales efforts of the hotel and in generating revenue opportunities

Job Requirements

* Successful Front Office hotel management experience is a must

* Systems experience within the Marriott Brands is required,Starwood/Lightspeedexperience is preferred

* Must be highly motivated, self-directed, with strong initiative and desire for achievement

* Exceptional guest service skills required

* Must possess strong computer skills

* Excellent communication and presentations skills required

Our Perks:

Highly competitive salary - D.O.E.

Paid Time Off, Paid Sick Time

Associate Referral Program

Opportunity for Advancement

Medical, Dental, Vision

Disability Insurance, Accident Insurance, Group Term Life Insurance, Group Critical/Illness Insurance

Hotel Discounts

Submit your resume resume for immediate consideration today

247Hotels:

An entrepreneurial and spirited hospitality company, Twenty Four Seven Hotels delivers highly specialized services in hotel management, investment and development. Concentrated in the Western U.S., Twenty Four Seven Hotels continues to invest in high caliber hospitality talent to support its growing portfolio, currently at 22 managed hotel properties with global hospitality brands including Marriott, Hilton and Hyatt. For more information on Twenty Four Seven Hotels, visit www.247hotels.com. Instagram: @247hotels Facebook: @247hotels

Twenty Four Seven Hotels is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Twenty Four Seven Hotels does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Details

Mid level
Full-time

About this location

class:
Upscale
room Count:
101-250
location Type:
Suburban

Values

Accountability
Celebrate
Collaboration
Forward Thinking
Fun
Growth
Profitability

Perks

Company Discounts
Dental Benefits
Disability Insurance
Family Medical Leave
Health Insurance Benefits
Job Training
Life Insurance
Paid Holidays
Paid Time Off
Vision Benefits
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Four Points San Rafael
Four Points By Sheraton San Rafael is in the business district, within a
10-minute drive of Marin County Civic Center Farmers' Market and Marin
County Civic Center. This hotel is 3.7 mi from Mission San show more
show more
Address1010 Northgate Drive, San Rafael, CA, 94903 View map
Property typeHotel 
classUpscale 
room Count101-250 
location TypeSuburban 

People (2)

Leesa GibbonsDirector of People ResourcesLeesa brings more than 20 years of hospitality management experience, having held positions with several Hilton, Choice, and Starwood brands, ranging from luxury hotels to select-service properties. Leveraging her deeply rooted hospitality knowledge and field experience, Leesa directs and oversees all learning and development programs and any organizational development initiatives. Fundamental to the success of this new department, her focus will include succession planning and career development, performance management systems, learning management systems, organizational values and/or principles and associate engagement initiatives. Prior to joining Twenty Four Seven Hotels, Leesa held hospitality leadership positions in operations, sales and marketing, and accounting. Noteworthy to her career is earning the Hilton brand's top award, the Connie Pride Hotel of the Year, as the opening General Manager for Homewood Suites, Phoenix North Happy Valley.
David WaniChief Executive OfficerAs a founding partner David serves as the company’s Chief Executive Officer with responsibility for strategic oversight of all aspects of company operations, development, and investment. Prior to forming Twenty Four Seven Hotels, David spent over seven years with Tarsadia Hotels working with the executive team in sourcing, underwriting, and negotiating licensing and purchase and sale contracts for company acquisition, disposition, and development opportunities. David’s diverse industry experience also includes real estate and hotel consulting with a focus on hospitality and auditing at Landauer Associates in Los Angeles. David earned his M.B.A. in Real Estate/Finance from the University of Southern California, and his M.S. in Hotel Investment from New York University.

Culture (2)

Inspired Workplaces Deliver Kickass Guest Experiences & Maximize ReturnsThe ethos of our company is rooted in a passion for music and the belief that by its very definition, music represents a guiding principle: as an organization, different functions come together having unity and continuity, where every role is integral to making our own song and brand of music. We believe that our people power our business and we are committed to helping our team members realize their full potential. As We Grow. So Can You. We Promise.
Welcome to the Band!We do more than develop and operate hotels. We know that the guest experience will start and end with YOU.
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This property is managed by
Twenty Four Seven Hotels