Front Office ManagerOlympic LodgePort Angeles, WA
A property of: Western InnsPosted 4 weeks ago

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Job Description

Front Office Manager, Port Angeles, WA 

Olympic Lodge is seeking an experienced Front Office Manager.  Located near the gateway to Olympic National Park, the Olympic Lodge has undergone a complete renovation.  A successful Front Office Manager candidate will have the knowledge, leadership, and professional experience to create our vision of making the Olympic Lodge a destination resort. You must possess the natural talents to lead & develop a team to capture the style, spirit and 4 Star service & attention to detail expected.  Located on the Olympic Peninsula, Port Angeles is a great location for an outdoor enthusiast. Applicants are encouraged to familiarize themselves with Port Angeles prior to applying. 

Visit our website at www.olympiclodge.com  

Responsibilities: 

  • Responsible for all aspects of the Front Desk/Office. 
  • Enforce operating procedures and standards. 
  • Apply human resource management skills, such as hiring, training, scheduling, and evaluating performance. 
  • Coordinate with the  General Manager, Housekeeping, Laundry, and Engineering Departments. 
  • Must present a professional appearance and lead by example.  
  • Anticipate and handle any guest requests and satisfy their needs within acceptable guidelines. 
  • Schedule the front office staff and supervise workload during shifts. 
  • Act as liaison between the General Manager and staff. 
  • An understanding of forecasting and revenue management is highly desired. 
  • Motivate team members by setting goals providing feedback and recognizing successes. 
  • Embrace our phone sales etiquette and ensure all team members understand the program and meet standards.  



Job Requirements

  • Minimum 2 years experience in a leadership position.  
  • Must be detailed oriented, able to prioritize, multi-task, and  meet deadlines. 
  • Demonstrated leadership, professional communication, and team building skills. 
  • Strong written and verbal communication skills. 
  • Experience coaching, training, and counseling employees. 
  • Proficient computer skills, including Microsoft Office Suite. 



Job Details

Senior level
Full-time
Salary ($65k - $85k)

About this location

class:
Upscale
room Count:
101-250
location Type:
Small Metro / Town

Values

Commitment
Design
Hospitality
Improving
Leadership
Mastery
Passion
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Olympic Lodge
Experience the height of warm, West Coast hospitality when you stay
with us at the Olympic Lodge in Port Angeles. We offer exceptional
service, stunning landscaping and breathtaking views of thshow more
show more
Address140 South Del Guzzi Drive, Port Angeles, WA, 98362 View map
Property typeHotel 
classUpscale 
room Count101-250 
location TypeSmall Metro / Town 
Company Logo
This property is managed by
Western Inns